When the client asked for customer onboarding training, the data found a process that existed in no document anywhere.
AI-Assisted Data Analysis · AI-Powered Solutions · Claude Code · Claude Design · Performance Consulting
A fast-growing SaaS startup was losing customers in the first 90 days and came to me wanting better CS onboarding training. The analysis revealed something different: a team that had scaled faster than the systems built to support it, and a customer onboarding process that existed only in the heads of two or three tenured reps.
When the client asked for product training, the data pointed somewhere else entirely.
Articulate Rise · AI-Assisted Data Analysis · Performance Consulting · ElevenLabs · AI Image Generation
A three-location boutique chain was struggling to get new sales associates selling confidently within 90 days. The owner came to me with a solution already in mind. The analysis revealed the real problem had nothing to do with product knowledge.