PowerPoint Crash Widget - Augmented Reality Job Aid
This interactive AR job aid provides just-in-time support for employees when PowerPoint crashes or becomes unresponsive. By scanning the tracking image with the Zappar app, users unlock a set of interactive resources, all designed to help them troubleshoot issues quickly and independently.
The Idea Behind It
Not every performance problem needs a training course. Sometimes people just need the right resource at the right moment.
This sample demonstrates an AR-based performance support model - a physical card that instantly surfaces curated resources when scanned, meeting employees where they are without requiring computer access. The scenario here is a PowerPoint crash, but the model applies anywhere workers need just-in-time support on the spot, such as factory floors, warehouses, and field service environments.
AR Tracking Image
Use the Zappar App (iOS or Android) to scan the image given below and view the AR sample in action!
Trailer
Software Used
Zappar, Canva
Highlights
Multi-layered AR support: Includes a quick “PPT Fixes Checklist,” step-by-step instructions for opening PowerPoint in Safe Mode, and a “Tips & Tricks” reference.
Embedded video resource: A helpful video walks users through common fixes and troubleshooting steps.
Direct IT support link: Users can instantly access IT contact information and save it to their phone.
Performance-focused design: Demonstrates how AR can deliver immediate, contextual job aids that reduce downtime and empower employees to solve problems on the spot.
